Quality
The competitiveness and position of the Schaeffler Group on the world market is decisively determined by the quality of its products. In this context, the perfect condition and reliability of the products and services purchased from suppliers have a pivotal influence on the highly technical production processes and the quality of the manufactured products. The quality requirements of the Schaeffler Group to its suppliers and sub-suppliers (customer-specific requirements) have been summarized below based on international quality standards. The listed quality assurance agreements are a summary of international quality standards and Schaeffler's requirements going beyond these. These are the foundation for cooperation and serve to pass on customer-specific requirements that must be complied with. It is therefore necessary to complete a quality assurance agreement.
Details of individual methods, their depth of application and, if necessary, individual templates are regulated by these quality standards. These reflect the current state of technical know-how, which could change at any time, therefore the contents are adapted when necessary. For new orders or projects, we expect the application of the latest standards provided here (unless other individual agreements have been made) without renewal of the above-mentioned quality assurance agreement.
These quality standards are controlled documents and are subject to the revision service. The current valid version is always available on this website.
Supplier evaluation
General rules governing use between business partners
A fundamental normative requirement is the monitoring of suppliers in respect of their performance. This applies to suppliers of products, processes and services which are relevant to production or to the end product and is therefore applicable to Schaeffler suppliers.
Products, processes and services | Principle
Quality requirements governing suppliers of products which affect the end product and of production-related processes and services
Overall documentation of quality assurance agreement with production material suppliers
S 296001 Quality assurance agreement
Advanced product quality planning
S 296001-1 Advanced product quality planning
S 296001-1/A1 Product development process (PEP)/APQP suppliers
S 296001-1/A2 Advanced product quality planning - APQP elements
S 296001-1/A3 APQP status report
S 296001-1/A4 Feasibility confirmation
S 296001-1/A5 Capacity confirmation
Production process and product release procedure
S 296001-2 Production process and product release procedure
S 296001-2/A1 Part submission warrant
S 296001-2/A2 Inspection report
S 296001-2/A3 Material inspection report
Modification approval/special release
S 296001-3 Modification approval/special release
S 296001-3/A1 Request for modification approval/special release
S 296001-3/A2 Checklist for production transfers
Complaint processing
S 296001-4 Complaint processing
S 296001-4/A1 8D-Report - Sample
Escalation process
Products, processes and services | Aerospace suppliers
Quality assurance agreement with aerospace suppliers
S296004 Quality assurance agreement
Please pay regard to the other applicable parts of the quality assurance agreement with production material suppliers:
Modification approval/special release
S 296001-3 Modification approval/special release
S 296001-3/A1 Request for modification approval/special release
S 296001-3/A2 Checklist for production transfers
Complaint processing
S 296001-4 Complaint processing
S 296001-4/A1 8D-Report - Sample
Escalation process
Software
Quality demands placed on suppliers of “embedded software”
Tools
Quality requirements to suppliers of type-dependant tools or machine parts
S 296002 Quality assurance agreement
Please pay regard to the other applicable parts of the quality assurance agreement with production material suppliers:
Modification approval/special release
S 296001-3 Modification approval/special release
S 296001-3/A1 Request for modification approval/special release
S 296001-3/A2 Checklist for production transfers
Complaint processing
Packaging material
Quality requirements to suppliers of packaging material and packaging services
S 296003 Quality assurance agreement
Please pay regard to the other applicable parts of the quality assurance agreement with production material suppliers:
Production process and product release procedure
S 296001-2 Production process and product release procedure
S 296001-2/A1 Part submission warrant
S 296001-2/A2 Inspection report
S 296001-2/A3 Material inspection report
Modification approval/special release
S 296001-3 Modification approval/special release
S 296001-3/A1 Request for modification approval/special release
S 296001-3/A2 Checklist for production transfers